Zeta Syanthis

Management interfaces not loading

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I'm currently experiencing a problem where the main mt.cgi script seems to be fine, but random pages in the management interface do not function properly. Pages such as the style/theme pages do not load up their contents, and the "manage blogs/pages/entries" sections load, but don't display any existing blogs/pages/entries. (They do however, display a loading message with a spinner on the upper right.) Any ideas what this could be?

I'm running MT 5.12 on Arch Linux with the latest updates and am happy to provide any additional information needed.

Example error Image:
http://i.imgur.com/DT1lV.png

Cgi-bin section of httpd.conf
http://vpaste.net/6yClp

Vhost declaration
http://vpaste.net/kSCv1

Reported on Movable Type 5

11 Replies

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  • Okay, I seem to have fixed most of the issues by killing my db and restarting the process, but the ability to select a cc license is still disabled. (The area in which it appears is simply blank white background.)

  • Hate to keep posting over and over, but in addition to the cc license issue, the manage blogs/pages/entries issue listed in the first post still exists.

  • Hi Zeta,

    Try to again go to a page where the content is not loading, like for instance:

    Manage -> Pages

    And then look at the server log.

    I suspect that the movable type cgi script is killed during the process.

    Is this a new installation, or an older one where you've just started to have this kind of issues?

    Last, but not least, what is the name of your hosting provider?

    Kind Regards,
    Mihai Bocsaru

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  • I've added the Scriptlog directive to my main httpd.conf and vhosts and set up the log files with the appropriate permissions, but am not seeing any output to those files. The apache documentation seems to indicate that this means no errors are occuring.

    I've also played around with a few additional config options since, and here are the updated httpd.conf and vhosts.conf. As you can see, I'm now redirecting requests for the cgi-bin directory to require SSL access so that MT's passwords aren't transmitted as plaintext during login. (SSLEnvVars is set in the directory brackets in the main httpd.conf file.)

    http://vpaste.net/Yx6Hu
    http://vpaste.net/jSxYN

    I'm currently running my own hosting on an Arch Linux box with all the latest updates and MT 5.12.

  • I've added the Scriptlog directive to my main httpd.conf and vhosts and set up the log files with the appropriate permissions, but am not seeing any output to those files. The apache documentation seems to indicate that this means no errors are occuring.

    I've also played around with a few additional config options since, and here are the updated httpd.conf and vhosts.conf. As you can see, I'm now redirecting requests for the cgi-bin directory to require SSL access so that MT's passwords aren't transmitted as plaintext during login. (SSLEnvVars is set in the directory brackets in the main httpd.conf file.)

    http://vpaste.net/Yx6Hu
    http://vpaste.net/jSxYN

    I'm currently running my own hosting on an Arch Linux box with all the latest updates and MT 5.12. This is a new install, but I've run MT in the past with a somewhat different setup (no https access, etc).

  • One additional piece of information. I'm running this system off of a USB flash drive which has a tendency to be rather slow. The website and mysql database are located on a separate raid5 that's quite fast, but the management interfaces load up quite slowly since perl, etc must load from the flash drive.

    Is it possible some sort of timeout is occurring?

  • Yes, it looks like a timeout issue.

    You may like to check out your server settings and extend the timing out setting to more seconds.

  • I'm actually unfamiliar with where to go to adjust that. Is that something that's cgi script specific? The defaults for timeout for apache as a whole (15 and 300 seconds) seem more than sufficient.

  • Play with those settings and see. Start by increasing the "15" one...

  • Apologies for the long delay, but I decided to swap servers and it took me a bit to get the new one up. I'm now running this on an i7-2600K with a 2TB drive and I'm still running into the same problems. Any ideas?

    Current behavior is as follows:

    Entries/Pages/Blogs screen load up, but do not display any of the created entries/pages/blogs. The loading indicator on the page (not the browser) circles endlessly.

    No themes or styles are displayed on those pages.
    Attempting to refresh themes opens an internal popup which displays nothing and requires a page refresh to escape from.

    The httpd.conf and httpd-vhosts.conf are as linked above, and my configurations for MT are below.

    CGIPath /cgi-bin/mt/
    StaticWebPath /
    StaticFilePath /home/www/cgi-bin/mt/mt-static

    I unzipped the zip file into /home/www/cgi-bin/mt and have a symlink from /home/www/html/blog to /home/www/cgi-bin/mt/mt-static so that the webserver can see the static content. (/media/main/www on the old server was changed to /home/www/ on the new server)

  • Hate to keep posting over and over, but in addition to the cc license issue, the manage blogs/pages/entries issue listed in the first post still exists.

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