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Starting to panic about exporting data! Urgent help needed!

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Hi

I posted a few hours ago asking about the export tools in MT v3

For some reason it is only exporting entried dated before early Jun 2009. The reason I'm panicking is because...

1. I did the export - it seemed fine (I didn't check that it was all there - I looked most of the way down and it looked fine - it didn't occur to me to check that it went all the way to today)

2. I set up a new site elsewhere to receive the import and repointed the domain away

3. I imported the content and only after a while realised that everything after early Jun 2009 was missing

4. I spent ages trying to work out why

Now the domain isn't pointing at the site and I don't have the MT passwords. The guy who owns the site is NOT a techie and he's away on business anyway. It's not out of the question that he will only have the site admin passwords as well - I think he lost contact with the person who set up his MT account in the first place.

I'm really worried that when the domain migrates I'm not going to even be able to get in to the old site to get the content out!

HELP!!!!

Reported on Movable Type 3.x

2 Replies

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  • Contact the old host, explain the situation. Get them to give you the IP address to the server and log in by SSH or through CPanel. Open up mt-config.cgi and change the CGIPath and StaticWebPath settings to use the IP address, not the domain name and you'll have access to it again.

    You may need to find out if there is a specific URL used to access your old account if you go to it by IP address and not by domain. For example, you might have to youse XXX.XXX.XXX.XXX/~username/ to get the equivalent of http://www.domain.com

  • Apart from what Mike is advising, I would also strongly recommend that you secure a backup of the mySQL database behind that project!

    Make sure that you get the following:

    1) mysql database backup (or berkeley db, if the database wasn't mysql);

    2) a full archive of the root so that you have all the images and stuff...

    Then you could restore your project on the new server and play with it until you get what you want.

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