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MediaTemple (DV 3.0) troubles

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Usually relatively skilled in hacking these kinds of things together however struggling with this for sure.

I have a Media Tempe DV server which has many shared server type accounts on a plesk system. I am trying to install within one of these accounts.

cgi folder is a level above the web root. Suggestions on how to call this folder from the webroot to run the install?

Also tried the following in a htaccess file within a folder on the web root with no success.
AddHandler cgi-script .cgi
Options +ExecCGI


thanks advance

Reported on Movable Type 4.2

5 Replies

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  • The cgi-bin folder is accessible at http://example.com/cgi-bin. You don't have to do anything special to make that work.

    If you want to go the .htaccess route: http://kb.mediatemple.net/questions/30/Running+scripts+outside+of+the+cgi-bin

  • Maybe I was not clear. My cgi-bin directory is above the web root so I can not access it to run the install with a direct ur/ as your example shows.

    Also read the kb article mentioned and did what it said already with no prevail.

  • I understand what your setup looks like--I'm also on a DV 3.0. Both of those solutions work for me. Perhaps something bigger is wrong with your setup--talk to Media Temple.

  • phatwrx, I think what Dan is saying is that even though the cgi folder doesn't reside in the html root, it is usually accessible via the domain url as specified, though you don't think it will be. This is typically a security precaution from many hosts, and not uncommon at all.

    That said, you might want to try this troubleshooting page from them: http://kb.mediatemple.net/questions/34/Troubleshooting+CGI%7B47%7DPERL+scripts

    If that doesn't help, I'd ask why your cgi directory is outside the root? The troubleshooting page suggests that it shouldn't be. Maybe you should move it back, as suggested. If you moved it, was it for a reason? Do you have another package located there? Does it work? If so, that path should give you some clues on figure out how to access MT, and if you provide some information on that (even obscured), we might be able to help.

  • The cgi-bin is at same level as httpdocs. I have read the kb files on cgi and perl at media temple and as far as I can see they are set up correctly. Could a combo of cgi and fast cgi do this?

    At this point that is not working at all. I have also done the main level install directions which included the directory path in the htaccess file which is also not working.

    I am trying to install on a subdomian but they are set up just like the main domain so don't think that is the issue.

    Need to try from scratch one more time to make sure I am not just missing a step or something.

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