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Manage Assets stops working when there are any assets!

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Hello all, this seems to be a recent problem, but the asset screen comes up with a CGI Error (The specified CGI application misbehaved by not returning a complete set of HTTP headers.) whenever a blog has any assets! Even creating a new blog then adding a single asset causes the screen to stop working. If I clear the asset DB tables, then you can get to the manage assets screen but as soon as you add another one you get the CGI error again!

All together rather odd!

Running 4.24 pro on IIS 6/win 2k3, activestate perl 5.8.8 (running as CGI, ISAPI never worked), all perl modules that can be upgraded have been!

If anyone knows how to get some sort of useful errors out of perl, that would be a good start!

Thanks :)

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  • I've run across this sort of problem when one of the image assets is corrupt. When MT tries to create a thumbnail to display on the Manage Assets screen it just sits there and churns away, eating up resources and being unsuccessful. I don't know where the problem exists exactly (MT? ImageMagick? somewhere in between?).

    Look at the mt_assets table and delete the most recent rows (since the recent ones are what eventually broke it). Once you've deleted the pertinent row, Manage Assets will come back to life.

  • I've tried clearing all rows from the table (and the assets meta table too) and it still breaks the second you add a new asset.

    I rarely use assets, so have no idea when it broke, I am assuming it's some incompatibility with the versions of IM, PM or some other Perl module. I always keep my perl modules up to date, and that's really the only thing that's changed on the server.

    Anyone know how to turn on error messages in Perl?

  • If adding a new asset breaks it, I think you're on the right path that IM/PM are trouble. One thing to try is uploading a non-image asset, like a text file or audio. Does it break Manage Assets? I bet not. Also, when uploading an image, can you successfully create a thumbnail with MT?

  • Yup, only affects images, I've upgraded to 4.25 as well, same problem.

    Anyone at 6A know the officially supported versions of IM and PM?

  • I have the same problem. How do I fix this? Why has no-one from 6A helped?

    • Paul, do you run your own server or have this installed on a hosting provider?

      If you can work it out, can you let me know what versions of Perl, PerlMagick and ImageMagick you are using?

      Also is it Windows or Linux hosting?

      My info:
      Windows 2003
      IIS6
      ActiveState Perl 5.8.8 build 822
      PerlMagick 6.4.8
      ImageMagick 6.3.7.2


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    I'm having this exact same error - I'd be curious to hear how it was resolved. Thanks.

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    figured it out - reinstalled ImageMagick and PerlMagick

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