Comments for One problem solved (include), One new (500 Server Error saving Contact page)

One problem solved (include), One new (500 Server Error saving Contact page)

2009-01-12T15:18:24Z

I resolved the problem with SSI (see the other thread), but I continue to have a 500 Server Error whenever I try to save the Contact page. On a test website, it doesn’t happen (same page contents, same templates).

I also tried to delete the index.shtml file, then the “/contact” directory itself, in a hypothesis it was a permissions problem, but without results.

Any idea?

Comment from Mike T on 2009-01-12

2009-01-12T15:42:19Z

And you are using fresh templates, no SSIs or PHP, etc.?

Comment from Luciano G. on 2009-01-12

2009-01-12T15:50:12Z

The problem happens in both cases: it happened when I still had the fresh template, and now that I have a SSI statement in Footer Links.
I didn't try to other pages. Anyway, when I saved the About page, I didn't have problems. Only on this one.

The strange thing is that if e.g. I put "hello world" in said Contact page, it saves w/out problems. If I had some html (very randomly, I've seen), it gives error. But on the other hand, the same html code doesn't give error on the test website.

Comment from Mike T on 2009-01-12

2009-01-12T16:07:29Z

Weird. Have you tried recreating the HTML that errors out using just the rich text editor?

Comment from Luciano G. on 2009-01-12

2009-01-12T16:14:13Z

Mh, not. It's a lot of links, Mike :)

Comment from Luciano G. on 2009-01-12

2009-01-12T16:37:06Z

Actually I put the Contact page via ftp... it's not the solution, because when I'll update or rebuild it will overwrite the page.

Comment from Mike T on 2009-01-12

2009-01-12T16:39:29Z

Well, you can recreate parts of it...

Comment from Luciano G. on 2009-01-12

2009-01-12T16:47:13Z

Yes, but it already works, this, but then it doesn't work again. It's the "randomicity" of the issue that's makes me mad.

I give you an example, to explain:
at the first, i rewrote the page as you said, in a step-by-step approach.

I wrote some links: Saved. Ok.
I wrote other links: Ok.
I wrote one more link. Error.
I cut this link: Error.
I add other links: Ok.
I arrive on the bottom of my page: Ok.

I go to make a little modify on the SAME page: Error.
I revert to previous page: Error.

And so on...

:-(